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Installing a Baxi EcoBlue Advance Heat No 4

by siteadmin | Mar 19, 2017 | Baxi | 0 comments

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4.9

N.P.S plumber exeter

N.P.S plumber exeter

4.9

Nick Hawker

22:27 18 Jan 19

Good and speedy service. Repaired a cistern for us at a reasonable price. Importantly, arrived on time!

barleyfarm

13:44 12 Dec 18

We are a pensioner couple. Nigel came to do a couple of jobs on the recommendation of Hamish Erskine but unfortunately my experience of his work, in particular his aftercare, was rather off-hand and unhelpful. We had asked him to deal with a broken radiator thermostatic valve which he attended to fix. He told us that the bleed valve also needed replacing. This required draining the whole system and so elevated the cost but was necessary we were told. All well and good. However when we came to use the central heating that particular radiator was stone cold. Nigel's email advice was to bleed the radiator which we did several times but to no effect. Nigel was insistent that the problem required just a radiator bleed and told us he would have charge if he came in person. As the weather got colder we eventually bought in the services of another plumber who was a bit more friendly and obliging and who fixed the problem in seconds! It turned out that the valve on the other end had been turned off which prevented the flow of water through the radiator. The result was that we had to pay again to get the radiator fixed whereas a brief visit from Nigel would have quickly sorted his mistake out.

Simon Bingham

11:36 10 Dec 18

Highly recommended. Replaced a difficult to access tap and fixed a couple of leaking radiators.

Blackcornish 1964

Blackcornish 1964

10:56 14 Nov 18

Nigel fixed my non flushing loo, had the part with him, so job done straight away, many thanks.

The Hairy Sumo

09:10 20 Oct 18

Awesome chap excelling service

Kevin Leach

12:17 30 Jul 18

Shower unit completely replaced in ensuite a clean and high standard job done very pleased (highly recommended)

Vincent Miller

14:37 02 May 18

Thanks very much for coming round at such short notice and fixing the leak! We really appreciate it and will highly recommend you to others! Thanks again!

Jamie Flaherty

09:02 26 Mar 18

Nigel came out quickly and found the problem immediately, great chap and great work, would definitely recommend

Chris Franklin

14:40 07 Mar 18

Brilliant work and extremely helpful. I would advise to use them all the time.

Thomas Hurles

09:30 06 Mar 18

Replaced a faulty radiator valve with the minimum of fuss, despite the job being a little more unusual than first thought due to nature of the fault. Excellent communication prior to the job and arrived punctually within the agreed time slot.

Leldance 40k

10:49 05 Mar 18

Had a major headache with a leaking toilet, and so looked for an out of hours plumber. Spoke to Nigel who gave brilliant advice based upon outstanding knowledge which helped me identify the problem and stop the leak.I would recommend.

Nikki Fairclough

Nikki Fairclough

09:01 02 Mar 18

Nigel was so helpful and kind when my boiler broke down in the snow. We were up and running within minutes after a huge panic! Great gas plumber - highly recommended!!!!!

Richard Booth

14:54 01 Feb 18

Nigel was recommended to me by Hamish Erskine. I asked him to replace a radiator, drain the central-heating system, replace the system's chemicals, and install a magnetic filter onto the boiler in a student property. According to my tenants, Nigel was friendly and worked quickly & tidily; so far the new system seems to be working well. Nigel was relatively quick to reply to my messages and, after a few days' wait, we fixed on a date for him to do the work.

Will Gornall

19:09 30 Jan 18

Called Nigel and was able to come out for an hour on the same day to get our heating and hot water back on! Much appreciated - will recommend.

Charlotte Rogers

Charlotte Rogers

11:30 30 Jan 18

Excellent communication prior to his visit which enabled Nigel to turn up with the right part. Quick, efficient and good value. Would certainly recommend and we will use him again.

Dean Stanley

10:09 23 Jan 18

Highly recommended! Quick, efficient, value for money a job well done!

Jonathan Skittrall

Jonathan Skittrall

21:37 22 Jan 18

Paid up front. Did not complete job. Left without any central heating.

Matt Preston

08:05 05 Oct 17

Fantastic. Nigel and Nick built us a complete new bathroom, from plasterboarding to tiling, plumbing, painting, and installing new furniture. They did a great job: meticulous and responsive to our wishes, and they were a pleasure to work with and have around. I *definitely* recommend them.

Paul Luxton

11:21 30 Jul 17

I would thoroughly recommend Nigel - a friendly and efficient service. He came along to quote for fitting a replacement shower and provided excellent advice. He arrived on time to do the job and kept us informed as he was working. The installed shower is brilliant, the tiles are matched and all work completed to a high standard.

Mike Phillips

07:40 12 Jul 17

Nigel and Nick did a great job of gutting and re-doing our en-suite, great advice, and excellent and friendly service. Will definitely be using them again.

Ari Cooper - Davis

Ari Cooper - Davis

10:16 08 Jun 17

Gave some helpful advice regarding fitting a hand-basin in a bathroom. Very kind, thanks Nigel.

sublimerule

15:45 24 Mar 17

Nigel and his firm did a great job on my bathroom. They're very punctual and reliable, friendly too. But most importantly, they do a top quality job, wouldn't recommend anyone else but them.

Emily Browning

19:14 13 Mar 17

Excellent service. We called during emergency hours and he was with us within 20 minutes. An hour later the problem was sorted, no waiting around, no mess, just a thorough, professional, friendly service. Will definitely be calling with any other plumbing needs we have!

Pat

10:38 12 Mar 17

I was really pleased to find a plumber willing to do smaller plumbing jobs and delighted to get my bath leak fixed before it could get any worse. Nigel was friendly and helpful and I would recommend him to others

David

19:15 21 Feb 17

Nigel provided excellent service. Came early and fixed the issue very quickly. Courteous and explained what was happening. Would definitely use his services again

Kier Collings

17:10 16 Feb 17

I couldn't have asked for a friendlier plumber. He managed to come to our house earlier than previously thought and even though the job was a fiddly one, Nigel kept smiling and cracked on. Will definitely be using again if needs be.

Emily Sheppard

12:20 16 Feb 17

Nigel has done an excellent job. Very polite and courteous and very reasonably priced. I would highly recommend using his services.

Jonathan Cook

19:51 07 Feb 17

The work Nigel did was great and he also gave helpful advice on other ideas we had. Great at keeping in contact to let us know what was happening and when he was done. Also contacted us after the job to check we were happy and everything was working well. Would definitely use again and would recommend.

Adam Samways

15:40 05 Feb 17

Fantastic emergency service - after drilling into a water pipe Nigel was with us quickly on a Friday evening to stop the leak and definitively fixed the problem on the Sunday afternoon. Great friendly service, would definitely recommend and use again in the future. Thank you!

Tracey Holland

18:36 01 Feb 17

Thank you Nigel for sorting our plumbing - great service, friendly and courteous and honest, will definitely call you again!!

Sophia A

17:11 07 Jan 17

Gave me great advise over the phone , friendly and my knight in shining armour after a radiator leak! Top plumber!

Dolton lodge

19:43 06 Jan 17

Couldn't come to help due to a hand injury - great advice over the phone instructing me on how to deal with my problem - thank you!

Andy Oaker

07:33 16 Apr 16

I can not rate this plumber highly enough in terms of good old fashioned customer service and care. The feed pipe to a hot water pipe had sheared off and we had to shut everything down. We needed an emergency plumber. I have never had dealings with Nigel before. When I contacted him to ask him to have a look at it, he was unfortunately too busy. But what he did do, was talk me through the process to isolate the combi boiler, so that we at least had a cold water supply until we could find another plumber.During the telephone help that he gave me, Nigel was kind, calm, patient and professional. He was a great and helped enourmously.I actually train people in customer care...and Nigel demonstrated it all in his phone conversation with me. I shall be using this episode as an example of great customer care on my next training session.I would not hesitate to recommend Nigel.

NIck Bradley

11:06 15 Dec 15

Nigel answered my call promptly and in person on a Saturday afternoon; gave me advice about isolating my leaking cistern; and agreed a time to call with the spare parts on the following Monday morning. I sent him photos of the leaky valve by text in advance. He was positive, punctual, courteous and efficient. Terrific service.

Tony Ward

08:48 08 Dec 15

After ordering a cooker/installation elsewhere a small drop in the gas pressure was detected, so the company capped off the boiler. Nigel was fantastic, he came out on an emergency call to assess the issue that night and was able to reorganise his work the following day to play gas leak detective in a 200yo Grade II listed property, which was no easy task - I have small children and was without heating or cooking facilities. Nigel provides a friendly, professional service and when they re-deliver the new cooker, Nigel will be installing it! Many thanks!

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